The UPS Store

Reseñas

• MR

  Michelle Ricci

  Aug 10, 2026
  5.0
  The Mgr Jenn was awesome! I never received a package and the photo of the receipt the sender sent me was blurry. I had been trying to get support through the website and the 800 number to no avail for over a month! She helped me reverse engineer the shipment and find it!! Sure also walked me through the claim process online and stayed in the phone with me to do it! I adore her!
• CC

  Cassi Christiansen

  Aug 1, 2026
  5.0
  Been a customer for 3 years…and the staff is always welcoming, friendly and efficient. Jen is awesome and always ready to help! Great store and wonderful customer service!
• BS

  Bomber Strap

  Jul 16, 2026
  5.0
  Jenn is absolutely amazing! Not only was I able to send my package International, she provided real time updates to help me get it through customs. I will only use this office location from now on for all my shipping. Their reputation is outstanding!
• LL

  Lansie

  Jun 6, 2026
  3.0
  I’ve always had a swift and pleasant experience at this UPS Store, and the staff are generally helpful. On this one occasion, I brought in a return parcel in its original satchel but didn’t have tape at home to seal it. I was told that next time there would be a charge for tape if the satchel wasn’t sealed. While I understand charging for significant packing materials, charging for a single strip of tape to close an otherwise ready-to-ship satchel felt a bit excessive. It didn’t ruin my experience, but it seemed like a missed opportunity for a small customer-service gesture.
• AB

  Alexis Brown

  May 12, 2026
  2.0
  This place is an Amazon pickup location. The first 2 times I sent packages here it went perfectly. On the 3rd time I was told that they had returned my item even though it was marked as delivered. I called Amazon and was told the item WAS in fact delivered (not returned) and still there, they had lied causing me to not have what I needed for work which meant I got sent home and lost out on $600 because of it. Decided I would just get stuff delivered to a different store however I had something still pending arrival. Upon arrival of the 4th item I went to go get it and they tried to extort me for money and told me I had to pay $10 to get my item even though it was through Amazon the same as every other package and you do NOT have to pay to pickup Amazon packages from Amazon pickup locations. Amazon needs to discontinue their contract with this location or someone needs fired because this is unacceptable.