Diamond Agency: Allstate Insurance

Reseñas

• LL

  Lee Liles

  Jul 28, 2026
  5.0
  I can’t say enough positive things about Joshua and his business drive and skills to deliver the best policy he has to offer in terms of coverage and costs. He is very thorough and patient in educating his customers and building a policy that fits the needs of the individual. Joshua won my business because he cares about his clients. Lee
• KK

  kent keller

  Jul 7, 2026
  1.0
  Trying to call for renewal and keep getting a recorded message that they are busy…. Also, upon reading my renewal info they have an Inaccurate description of the property. Square footage and everything else not correct…. Also there website is not secure so can't log-into it to do business
• JB

  Joanna Bentley

  May 19, 2026
  5.0
  Had the pleasure of meeting Noami via an advertisement mailed to my home - timing was the prompt to call. Felt I was fully informed, advised and satisfied with the opportunity switch our policies to Allstate Insurance.
• PI

  Patrick Isok

  Apr 26, 2026
  1.0
  I enrolled in a bundled home and auto insurance policy with this company in January 2025. During the sales process, I was not informed of a significant limitation related to roof coverage that I have now discovered. Specifically, the company applies a depreciation-based adjustment to roof coverage—referred to as “roof surface enforcement”—where reimbursement decreases as the roof ages (for example, approximately 67% coverage at 11-year old roof, decreasing further each year). This materially impacts the value of the policy, yet I have not found clear documentation of this provision in the materials provided to me at the time of enrollment. This type of policy condition should be clearly disclosed upfront, as it directly affects a homeowner’s expectations in the event of a claim. Transparency in coverage details is essential for informed decision-making. I will be contacting the company to request clarification and to have this provision removed or adjusted. I intend to update this review based on how the matter is handled. I encourage other customers to carefully review their policy details—particularly any provisions related to roof coverage and depreciation—to ensure they fully understand the terms of their coverage.
• HR

  HONEST AND TRUSTWORTHY REVIEWER

  Apr 13, 2026
  1.0
  Don't use Diamond Agency. You will be glad you avoided this insurance agency.