Two things today. Subway did not get a sale because the strictness of their policy for the $9.99 deal. Teriyaki chicken doesn't taste good. The regular chicken does. Of course people are going to come in all day and ask the young man to change them. He is not allowed to. It's not his fault. It just doesn't make sense to me. The entire point of promotions in the food service industry is to grow your business. Today's Subway did the opposite, which I'm sure has happened many times in the past with many other people. They don't owe us anything. But I'm disappointed and I'm going to spend my money elsewhere.
My second comment is on manners. The young man inside displayed rude manners although I'm sure he believes he didn't. The problem isn't young people. I see it everywhere in society. He is tired of answering the question all day and that is understandable. I asked him can't he just use the regular chicken and he answered it has to be the teriyaki. He did so as in a manner as if he was exercising patients. Then I began with "this has nothing to do with you".... I was going to say that it doesn't make sense and isn't good for business. But instead like a rude boy he interrupted me with his repeated stand it has to be the teriyaki chicken. At that point my tone did change to irritation. I'm a customer who's being polite. Workers don't have to kiss your but. Interrupting people in order to shut them down mid-sentence is obnoxious. If you were one of my boys I would have given him a dressing down and taught him manners. This has nothing to do with the sandwich. I'm happy to go to McDonald's. Please exercise courtesy. If you work in food service and your company has an inexplicable policy you're going to get asked the same question over and over again. If that bothers you to the point where you need to be rude do a different job
CW
Courtney Wilson
Jul 14, 2026
1.0
Bread was like 3 day old toast. I didn't even get my sandwich toasted and it was longer burnt offering
MV
Manveer singh Virk
May 26, 2026
2.0
Subway staff rude . They dont know how to talk with customers
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Certificado el 16 de agosto de 2026Yext Knowledge Graph
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