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Tiffany Williamson
Aug 9, 2026
Ordered a footlong online with extra veggies picked up my sandwich and barley veggies on my sandwich.
Refused to answer the drive through so we decided to go in. It was 10pm and the sign on the door says they are open till 11. The guy at the counter would not let us in and told us to go through the drive through. I cannot recommend enough that people do not give their business to this location.
KP
Kim Phillips
Aug 7, 2026
I came to this location yesterday for lunch and at the time, there were two customers sitting down eating and two others in line. Including myself, 5 customers total. The girl behind the counter, Alissa I believe, made this experience completely awful. She crumbled up tickets for online orders and threw them on the counter behind her. The restaurant did not seem to be in a rush, but as an employee, her attitude is absolutely disgusting. The level of disrespect she had toward her manager who came to the front in the midst of her break to relieve her was unbearable. I genuinely felt sorry for the slightly older woman who appeared to be the manager on duty during this time. She calmly responded to the situation in a professional manner while Alissa continued to be an absolutely horrific example of an employee. The only reason I would ever return to this location is if I knew the lady who came to the front was working. She handled the situation with such professionalism and I absolutely commend her for this.
This Subway really needs new management. I have only ever "attempted" to buy food 3 times at this location. The 1st time, 3 weeks ago, was great. Sunday (8/2), they lost our business, & after today...we won't be back.
Sunday, we waited in the drive-thru for 10 minutes without acknowledgement. I drove up to window & nothing so I drove around to make sure they were open. There were 2-3 cars parked & people sitting & eating. Drove back thru & waited another 5 minutes before just leaving. I totally understand if busy, but at least acknowledge by saying something like, "We'll be with you as soon as we possibly can, but letting you know it might be a few."
Today, we went in. They tried to serve me what looked like raw bacon for a BLT. The rude-acting lady (from the moment we walked into the empty restaurant) started putting the raw bacon on the bread then asked if I wanted it toasted. Ummm...yeah. I want it cooked. (For reference, when I ordered the same thing 3 weeks ago, the worker immediately put the bacon on a tray to cook it before anything else). Today, after it came out of the toaster it still looked half raw (because it was) so I told the teenager doing toppings that I didn't like the look of the bacon bc it still looked raw. His response? He said, "I just had some. It was fine." Ummm... you can eat what you want, but I don't want to eat 1/2 raw bacon. Then, he proceeded to tell the rude worker, "She doesn't like the 'looks' of the bacon" in a mocking tone & as if she hadn't already heard the conversation from a few feet away. She picked it up & threw it on the back counter & asked what I wanted instead. If I hadn't already paid for 3 sandwiches (1 of which my son was already eating) I would've said "nothing" & left. Instead, I chose a different option for the same price, toasted. It came out almost as cold as it went in. Seriously, the meat was as cold as if it had come straight out of the fridge.
After reading other recent reviews, it appears this is how they act & operate in front of customers on a regular basis. I wouldn't go back now even if it was free. They clearly don't want to work there & I don't want to get sick from raw or mishandled food!
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Sharyl Hollingshead (Hollywood)
Aug 4, 2026
I can only review the horrible online ordering experience I had here. Last Sunday 7/26 I ordered a sandwich to pick up ordered around 230 arrived around 237 checked in at speaker told to drive to window. Order ready time was 247. At 255 I knock on window at 304 guy opens window "uh your sandwich just getting made" i said nevermind give me a refund. I have called, I have put in 4 online complaints. I have NOT received a refund, gift card phone call, we are sorry here is the money we kept for nothing. Service not the best quality