JB
James Brown
Sep 14, 2026
Stopped at this Subway in Norman for a quick meal and decided to use the drive-thru since it seemed like the convenient option. Unfortunately, it really wasn’t.
I placed the entire order using the digital ordering board, pulled up to the window, and then waited more than five minutes before anyone even came to the window. Once someone finally did, they couldn’t see the order I had just entered. Apparently it was available on the system up front, but not at the drive-thru window, so we had to go through the entire order again just so they could enter it and charge me.
The food itself was fine, but the drive-thru experience definitely needs some work. A digital ordering system should make things faster and easier—not require you to place the same order twice after waiting five minutes for someone to come to the window. Drive-thru convenient? Not so much on this visit.
AA
Amina Ahmed
Sep 12, 2026
My sandwich was mixed up with soneone else & wasn’t made again & bad experience, happened couple of time that I ordered online & had bad experience
Every time I come in, the staff is always so nice, the subs are fresh and yummy, the service is great and the store is always clean and well maintained! Lindsay is always so sweet and nice every time I see her. I always have a good experience here and definitely recommend this Subway!
JB
Jessie Baker
Sep 2, 2026
Today I walk I to a friendly busy smile up most customer service attention to detail and clean area didn't ask multiple times what all remembered the first time you rock keep up the great work hope it's being seen
JJ
Jarrett Johnson
Aug 30, 2026
Was having good day 😌 untill went in here... was just me and one person I front me they she only had 2 sandwitchs was waiting 15mins and other cooker asked lady do u need help on line she said no so I still waiting then just throws the meat down on sanwitch doesn't even make it least presentable and asked for green peppers onky gave my 3 cut pepers and I said really! Girl says that's standard amount worste experience! Guess going to firsthouse subs right across them