DC
David Cantrell
4 days ago
I was looking for a local company to get my dad a new phone after his previous provider was bought out by a larger corporation and closed our local store. Always wanting to support local businesses, I found that Cricket had a storefront right here in town, so I decided to give them a try.
As I pulled up, I was instantly greeted outside by April and Chris, who were welcoming people in and sharing information about their services and plans. Right then, I knew I had made the right decision for my 84 year old father.
I explained that we were transferring from another provider and that my dad would need some extra help with the transition. Chris provided all the necessary details to take to my dad's existing carrier to make the transfer as smooth and trouble-free as possible. When I returned with the info, April and Chris welcomed me back, and together with Haylee, they walked me through the entire process step by step. They not only solved my dad's service needs but also helped me pick out the perfect phone and plan to fit him.
Their level of customer service is far above and beyond anything I experienced with the larger company that bought out my dad's previous service. It is just another great reminder of why shopping local matters.
Thank you so much, Chris, Haylee, and April, for everything you did to help me take care of my dad!
David