App-to-store, y'all should really update some better type of communication. I ordered online around 1p.m. for my 12-inch sub. The print receipt showed that it was 1:15p.m; yet the app showed my sub would be ready at approximately 1:30p.m. The app showed that I purchased it, and then a few minutes after that, it showed, "In Progress," and I sat in the parking lot for 30 minutes, waiting for the app to say, "Ready."
I called the store and complained that my sub was a bit soggy & they had it sitting for quite some time before it showed "Ready" on the app. Whomever answered the phone said that they (employees) don't push anything whenever the subs are ready for online orders. "Customers just have to keep their eyes on the store." The receipt shows that I paid $8 (that's what came out of my account), yet the app shows I paid $12.. The food was delicious, just very soggy because of the time wasted, AND my sub wasn't cut in half...