Absolutely the worst service and staff i have ever met. Asked why our coupon was being restricted online she said idk anything about what is online. I said can you honor it in store then she said no. I said so if my online is having an issue who do I contact for help she said I dont what to tell you. Very unprofessional and annoying.
Apparently “Express Pick Up” at this Subway means standing around waiting while getting treated like you’re an inconvenience.
I had never been to this location before, saw the giant “Express Pick Up” sign, and politely mentioned that I had a mobile order. The employee responded with a rude attitude and tone as if I was somehow bothering her for following the sign that was literally hanging above the counter.
I had no issue waiting for her to finish helping customers. My issue is the unnecessary attitude and the fact that “Express Pick Up” clearly isn’t very express. If customers are supposed to just stand there and wait, maybe take the sign down.
HA
Hisham Aboukila
Jul 18, 2026
I’ll keep this as a piece of firm advice: when you tell a customer their sandwich will be remade, don’t leave them waiting while you take and prepare orders for new customers.
DN
Doug Nichols
May 27, 2026
I used their drive thru and found the staff to be be helpful while ordering from the menu. My order was accurate and fresh.
They twice cancelled my door dash order (per door dash order cancelled by store couldn’t be fulfilled) then when I called they said “oh we don’t know about that just come to the store” well if I could have I would have (but I’m stuck at work) and not used door dash to begin with, and because they cancelled my order now I have door dash credit so I’m stuck using door dash no matter what.