JD
Jake Dufresne
3 days ago
One of the worst experiences I’ve ever had at a subway. The woman gave me attitude for asking for a spicy Italian with no jalopenos. Seriously?! She was yelling in my face, I just walked out because I wasn’t dealing with that. DO NOT GO TO THIS SUBWAY UNDER ANY CIRCUMSTANCES
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Chris French
Sep 7, 2026
I literally order my food 30 mins ago, get to the store. Not ready. There is a girl sitting there on her phone sitting in the lobby. She stands up and goes behind the counter to continue her screen time for another 5 minutes before even lifting a glove. She then makes someone else’s sub who isn’t even here! ridiculous. The girl with a dot in her forehead. Guessing the owners daughter.
It takes soooo long to get your food and the only person behind the counter complains the entire time she makes the thing. Avoid this place and go down the road
This franchise owned subway is 1 of the worst subways with the worst customer service ive ever been to.
I can walk to this subway...its the main reason i gave it so many chances after being grossly disappointed each time.
The lesson I learned was to just drive to the 1 of 4 different subways within 3miles of this shamefully embarrassment of a subway.
The last 3 times I went to this franchise the older lady behind the counter was so short and rude with me. As if me trying to give this business my money was ruining her day.
How dare I try to spend $70+ on a meal for my family at this overpriced franchise.
The last 3 times i ordered a dozen cookies. She told me they were fresh those 3 times.
The cookies were so hard. Noway those werent from the night before.
Cookies made that morning dont get that hard in less than 8 hours.
I ended up throwing them away.
Not worth getting a refund or making a fuss over.
After the 3rd time its clearly a pattern and I would like to get what I pay for atleast once from this place.
I was there today 8-7-26 @ 1845 on a friday.
Before i start reading off the list on my phone I ask her if she is able to make me 12 fresh cookies.
She said no im not making fresh cookies there are some here n they were made earlier.
I said ok, but the last 3 times you told me that the cookies were fresh and made that morning they were too hard to eat.
She sighed and rolled her eyes saying well these are the cookies we have.
I acknowledge what she says and ask again if she could please make a dozen fresh cookies so I dont have the same experience with hard cookies I had the last 3 times.
She kept repeating in a rude tone that the cookies were there and she wasnt making more.
I said ok just verifying you are NOT going to make 12 fresh cookies for a $70+ order?
She said firmly no.
I said thank you and walked out.
No need to speak to a manager that isnt there because I will never go back.
I can leave a review online and take my business elsewhere and be done with that place.
Just drive a couple more minutes to avoid this subway.
The subway on erie street by the dunkin' donuts and Jets pizza happily made me fresh cookies to go with my $75 my order.
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Matthew Scanlon
Jul 19, 2026
The rudest lady. Always get upset and mad when a customer walks in. It's your job. Probably would have a lot more business if she wasn't employed here. Im sure you get complaints about her non stop.