I haven't had my phone for 6 months. When I first got it, it was cutting off while in the middle of face time. It cuts off when im trying to take pictures. Now it cuts off when im not using it. I told them the 1st week & they were sitting looking dumbfounded. Im pissed because what if I have an emergency or an important phone call. Im going back to METRO!!!!!
DP
Denesha Pattin
Sep 4, 2026
This was ABSOLUTELY AMAZING!! Kevin is definitely a KEEPER. Customer service top tier for sure 😊
PR
PalmiJoint Records
Jun 3, 2026
I was going to leave 0 stars but Chris came in to save the day, I really appreciate good customer service and Chris delivered, they need to couch the other guy a bit, if the customer is already upset you don't take it personal and try to look for a solution, just saying.
VK
Viktor Kirsteins
May 30, 2026
Shawn at the Lewis location was very helpful and friendly. He went above and beyond to help me with my phone issues. He deserves a raise. He is the type of employee that businesses want and should have.
LT
Lit Treytreyz
May 14, 2026
I had the best experience with Kevin at this location 5021 Lewis ave omg he’s so amazing please stop by just for him