KS
Kulbir Singh
Aug 13, 2026
Very poor customer service, first waited 5 min to get attendent, asked for veggie patty, lady said we are out, asked for egg patty, no egg patty either, didn’t even check the back.
⭐☆☆☆☆ (1 Star)
I had a very disappointing experience at this Subway today. As soon as I walked up to place my order, the young lady serving me was extremely rude and unprofessional. She didn’t know how to treat customers with basic respect, and her behavior made me feel unwelcome. I also felt that I was being treated differently, which came across as discriminatory.
Customer service should be respectful and welcoming to everyone. I hope management takes this feedback seriously and provides proper customer service training, because experiences like this can drive customers away.
Strictly because of Sara, who does not have the personality nor customer service skills to be working in public, I would give negative stars if I could and we've added this location the our DO NOT RETURN list. We travel the entire 48 states as commercial drivers and I've rarely (only one other time in nearly 20 years) come across someone that just blatantly refuses to make a sandwich the way I ask. We literally go to Subway at least 4 times a week spending close to $100 a week
Well, Hubby likes his sauce on the chicken before the sandwich is toasted. So first Sara tells me that if she adds sauce to the sandwich before putting it in the toaster quote, "our toaster will blow up". I must REALLY look like an idiot 🤦🏽♀️. So I asked for the sauce to be on the side that way I can just toast the sandwich inside the truck myself. I was told.... "Subway came in and confiscated ALL of their sauce cups. There's no more ANYTHING on the side per order of subway". Interesting that when I ask other locations, even other pilots, and look into it myself, I've find no other information to support this. Even the lady at the fuel checkout counter couldn't believe she told me that the toaster would blow up from sauce LoL SMDH
If I had time (I was in the middle of my driving shift and taking my 30 minute break) I would've told her to keep all of the food I ordered (a footlong and a pizza) then just cooked in the truck myself. Not to mention we had to reassemble the sandwich so he could eat it because of the way she just rolled it up on the paper.
JB
Joshua Bright
Aug 2, 2026
Lady making my sandwich was very passive aggressive plus lied to my face that cookies didn’t come with the meal deal. Why do rude people insist on working in food service.
Walked up and the lady told me they were closed for maintenance then walks to the back (yet I can clearly see they are open) - not even 5 minutes later as I’m leaving the store, I see her and the other lady over there making 2 young females 3 sandwiches. Maintenance was done in 5 minutes??? 🧐 I know it was 5 minutes because I bought ramen noodles and put it on 5 minutes. So I stood there, another guy walks up and she tells him they are closed for maintenance after the sandwiches they were making. Where’s the consistency??