NS
Nicole Strange
Jul 14, 2026
Jennifer was absolutely amazing! She stayed after to help my husband and me get his phone set up, and she never made us feel rushed. She was incredibly patient, kind, and knowledgeable, making what could have been a frustrating process so easy and stress-free.
She went above and beyond to make sure everything was set up correctly. It’s rare to find someone who genuinely cares about providing such outstanding customer service.
Jennifer deserves all the recognition for the exceptional experience she gave us. Thank you for your kindness, professionalism, and dedication you truly made our day! We couldn’t have asked for better service!!!! Thank you Jennifer you’re the best!!!
ER
Eric Raymundo
Jul 5, 2026
Came to buy phones and service but to hot in store couldn’t stay
RG
Ruth Garcete
Jun 13, 2026
We wanted to activate a new phone, And got there at 6:30, Saturday night, And they were all closed up… On their sign, it said they are open till 7:00, From there had to drive to Canton and go to the one up there
TD
Tanya Diglaw
Apr 8, 2026
My phone quit working, saying the UI wasn't working. It was down completely. I stopped at the Cricket store in New Philadelphia, OH. The store manager, Jennifer, was amazing!!!!! She explained what had happened, got my phone up and running! Helped me reinstall important apps and deleted some apps that were causing issues. Jennifer was a tremendous help! Very knowledgeable, friendly, full of positive energy!! Thanks again for Jennifer!!!!
I was having some real issues with my new phone. My Fitbit wasn't syncing with my phone. Jennifer was in the New Phila store. I can't say enough about the time she took and the research she did to figure out the problem. It's fixed and syncing now!!! She is priceless! Judy