Ricky at Subway was absolutely amazing! He was so friendly, helpful, and genuinely went above and beyond. You can tell he actually cares about giving people a great experience. Amazing customer service — Subway is lucky to have him!
BP
Bharat Patel
Jun 4, 2026
Nice people working there always good service and clean subway around in milford the manager is always good will be back
BP
Bharatkumar Patel
Jun 4, 2026
Nice people working there always good service and clean subway around in milford the manager is always good will be back
@Subway I am requesting that this incident be reviewed by your corporate team.
I had an extremely disappointing experience at one of your franchise locations. The service was rude and unprofessional, the sandwich was prepared with noticeably fewer vegetables than expected, and simple customer requests such as napkins and a water cup were handled in a disrespectful manner.
What concerns me most is that comments made during the interaction came across as discriminatory and inappropriate. Every customer deserves to be treated with dignity and respect.
I am asking Subway corporate leadership and the franchise compliance team to investigate this location, review customer service standards, and determine whether this franchise is meeting the values and expectations associated with the Subway brand.
I hope this complaint is taken seriously and that appropriate action is taken following a thorough review.
KS
Kellie Star
May 25, 2026
I don’t get food here, because anytime that you come in with a coupon they do not take coupons. Even in-store only coupons. They will still not take it and they also will not help you out if you’re having trouble trying to scan a QR code. The manager refused to change the price of a sandwich. He said that he was unable to change the price, which that’s real believing.
Update: they refused my service when I came back in due to this exact negative review..