Trying to use their automated system is useless. It runs in circles and is no help for simple questions.
CC
Chris
May 27, 2026
1.0
Had to switch to UPS because the last 3 months we have been getting a TON of damaged packages out of this specific location in Middleburg.
LW
Lee Waters
Apr 29, 2026
2.0
If I didn't have to absolutely use FedEx to ship using a prepaid label I would not. This place will not print out a label for you as they quote do not have a printer. The instructed me to go a couple of towns over or go to a library to print out a label. Ridiculous
SJ
Sue Jaroska
Apr 23, 2026
5.0
Not sure where to do the review, but....what fantastic customer service! From the delivery man, Tim, to the customer representative at fed ex, Shadai (spelling). Had a package being delivered that needed a signature when we were out of town for 3 weeks. Tim helped via my Ring camera. He was kind to deal with my request via the camera! Shadai helped from local center. She helped reroute the package for me to pick up near to where we were. She was excellent in keeping me updated. She was very kind and more than willing to help me. I can't say enough to show my appreciation to her and Tim! Job MORE than well done. Thank you! Thank you! Thank you!
EE
Ellie
Apr 8, 2026
5.0
Excellent service the lady even helped me box my items. Went above and beyond
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