The UPS Store

Reseñas

• DT

  Daniel Thatcher

  Aug 13, 2026
  1.0
  !!!!!!KEEP YOUR RECEIPTS EVEN MONTHS/YEARS AFTER DROPPING STUFF OFF. DO NOT THROW THEM AWAY!!!!! If they tell you that they can’t find tracking information for something you dropped off, they’re not being truthful. I was given no options. when I asked if they could check cameras to verify I actually dropped my things off, they pretty much said that if i don’t have that little piece of paper from months ago with the tracking info, i’m out of luck entirely. If you know the exact date and time (this is important!!!) they’re able to email a team higher up (CRS) and have the information emailed to you. but it’s ONLY if you have the exact date and time! Luckily I had a text thread from months ago that I was able to verify the information. And please for the love of god, keep your receipt. Literally keep them forever, i’m not even kidding. You could potentially have companies come after you for not returning your equipment (even if you 100% did). i’m not sure what UPS is doing, but i’ve been seeing a ton of issues online where items either go missing or shipped incorrectly, which gives greedy companies the upper hand at charging you hundreds. SO, in conclusion to this review, don’t go in person to talk to them, they literally do not care and just want you out of their store. DO YOUR RESEARCH. Check online for emails you can contact, reddit threads, reviews, etc. to find out exactly what you need to do in order to find the tracking info. Thank you and have a blessed day, Daniel
• SB

  Seynabou Ba

  Jul 21, 2026
  1.0
  I specifically chose this UPS location because I needed a document notarized. Before driving over, I called to confirm that a notary was available, and I was told that there was one on site. When I arrived less than 10 minutes later, I was informed that the notary was actually on lunch and that I would need to wait another 20–30 minutes. Had I been told this during my phone call, I could have saved myself the trip and planned accordingly. Instead, I was directed to Kroger across the street to have my document notarized, only to find that there wasn’t a notary available there either. The entire reason I chose this UPS Store was because I was assured over the phone that notary services were available. Better communication about notary availability and breaks would help customers avoid unnecessary trips and wasted time.
• JM

  Jessica Miller

  Jul 10, 2026
  1.0
  I am a business owner and ship packages daily. I choose this UPS branch because it is the closest location to my business. Unfortunately, I have recently been dissatisfied with the service here; my packages are often not processed or dispatched on the same day. Additionally, I frequently have to wait in line for an excessively long time. One of the main reasons for these delays is that the staff spends too much time engaging in unnecessary conversations—both among themselves and with customers—instead of efficiently managing the flow of the queue. I hope this feedback contributes to improving the service quality and efficiency at this branch. As a regular customer, I would like to continue using this UPS branch and feel confident that my shipments will be processed quickly.
• RR

  R

  Jul 10, 2026
  1.0
  The service has gone downhill over the past few months. The clerks often have long conversations with each customer and with each other, which creates lines of people. I have waited more than 20 minutes just to drop off a package. I now try to avoid this store whenever possible. Unfortunately, I have to give it 1 star.
• CP

  Chell Perry

  Jun 29, 2026
  5.0
  Service was so friendly and I was in amd out of there in 5 minutes.