The lady’s that was working was really rude and kick me out of the store because I was going to translate for somebody who didn’t speak English if I could, I wouldn’t even give it one star
JW
James Wallace
Jan 18, 2025
1.0
Went in and was wondering why I was getting charged for insurance for my phone when I didn't want it nor was I asked if I wanted it . And went back in 2 days later and asked and was told it's a company wide thing which it's not and was treated poorly and the woman working was very rude . Get better employees who actually do there jobs right .
MK
Mike Kipker
Jan 21, 2024
5.0
Carol the manager was very helpful. And very eager to help excellent employee. I hope she is there when I do upgrade next month. Thank you Miss Carol. Need more people like her in the store.
JN
Jane Newman
Apr 1, 2023
5.0
Amber and associate in Defiance made our experience the best, with the terrible time we had with Boost mobile which we have been with for years and to be treated in the way we were and with Verizon when we tried to switch over to them was a horrible experience. It was a breath of fresh air to be treated the way Amber and team mate did and they took care of everything. No stress easy going. Thank you so much. We are very happy customers. 😊