BC
Bobby Carpenter
2 days ago
I rarely leave negative reviews, but my experience with the owner of this business was bad enough that I feel others should be aware.
The way I was treated was completely unprofessional, disrespectful, and honestly shocking for someone who owns and operates a business that depends on customers. Basic courtesy and respect should not be too much to expect when walking into a store, yet the attitude and treatment I received made it seem as though customers were an inconvenience rather than the reason the business exists.
There is a big difference between having a bad day and treating people as though they are beneath you. Based on my experience, I would not recommend this business to anyone. There are plenty of businesses that actually appreciate their customers and understand how to treat people with basic decency and professionalism.
I will gladly take my business elsewhere, and I strongly suggest others consider doing the same.
LJ
Lisa Johnson
Apr 27, 2026
Not helpful at all. Not really freindly, offered no options
MJ
Moh'd Jaber
Nov 21, 2025
This store is run by an owner who blatantly overcharges and sneaks extra fees onto your bill without telling you. He added $130 in charges I never agreed to, then tried to claim it was “part of the deal.” As soon as I called Cricket customer service, he suddenly changed his story and pretended he “didn’t know.”
He pulled the same scam on me, my wife, and my sister in law.
He even tried to charge $40 for the cheapest rubber phone case, something you can buy anywhere else for a fraction of the price. This place is built on ripping people off, adding hidden fees, and taking advantage of customers who trust them.
Do NOT buy a phone here. Do NOT make payments here. Do NOT trust this store with anything.
This owner is dishonest, rude, and intentionally tries to squeeze every dollar he can out of you.
Save yourself the headache and go to a real Cricket location that actually respects customers. This place is a straight up scam.
KA
Kenneth Brown (A.S.S.)
Jun 9, 2022
Upgrade the phone was great experience, thank very much Sohail & Rosie. awesome team
JT
Jeff Thatcher
Mar 30, 2021
Horrible experience and customer service. Will not go back to this location! Paid 55$ for a case and screen protector. Like the product but went back to get a duplicate receipt for my job. And the owner said he doesn’t have any records or way to print a new receipt from a purchase I already made. Said can’t look up any credit card info and then bragged about how many cases he sells a month!