PA
prince charles owusu achaw
May 6, 2026
You won’t believe the tomfoolery I just witnessed at this Wingstop on Stelzer Road.
I walked in and ordered Cajun dry rub wings. Not once, but twice I made it very clear I wanted the dry rub. If you know Wingstop, you know there’s a difference: one is actually dry seasoning, and the other is tossed in barbecue sauce first and then dusted. I specifically did not want the saucy version.
I get my order, go to my car, open the box… and it’s wet. Completely sauced.
So I go back inside and calmly explain the issue. The cashier takes it to the manager. Now here’s where things go off the rails.
I’m standing there watching the entire situation unfold. The manager takes my wings… looks at them… then proceeds to dump the already-sauced wings back into the fryer. Tosses them around for a few seconds, pulls them out, puts them in a new box, and sends them back to me like that somehow fixed the problem.
Still wet. Still wrong.
At that point I’m genuinely confused. Not even frustrated, just confused. How is the solution to a wrong order… to refry sauced wings?
Thankfully, another employee who had gotten my order right on a previous visit stepped in. He actually understood the assignment and had a fresh batch made properly as Cajun dry rub. It wasn’t perfect, but at least it resembled what I originally ordered.
But here’s the bigger issue: why was the first instinct not to remake the order correctly? Instead, the fryer oil was contaminated with sauce (and potentially allergens), and time was wasted on a fix that didn’t fix anything.
This wasn’t just a simple mistake. It was poor judgment at the management level.
Shoutout to the employee who eventually made it right. But overall, this experience was… something else.