The UPS Store

Reviews

• NB

  Nekia Byrd

  4 days ago
  5.0
  Good customer service, quick and easy checkout, and always available.
• HC

  Heather Campanelli

  Jun 8, 2026
  5.0
  I went into UPS today to return a photo booth and spectrum equipment. There was only one individual working, KJ, who effectively and timely managed and processed everyone's request with superb efficiency. In a line of 4-5 people I was in and out. He even paid attention to items that people were holding in the line and informed them before they waited that they didn't take the packages their and cordially redirected them to two UPS stores that did. I was highly impressed with his customer serviced and efficiency.
• RA

  Rob Asher

  Jun 4, 2026
  1.0
  Awful customer service. Don't be fooled by seeing one person being helped. You will sit there forever waiting. To top that off, my package was delivered to the wrong address entered by the staff. When I approached the manager on this, he stated that I can request another person from the back to handle things because they never let this employee work alone. So she is incompetent and they know it, but they charged me again anyway to ship despite her mistake. Manager even stated "I'll get you on the next one". Sure thing....
• KP

  Kathleen C. Pyers

  May 23, 2026
  5.0
  I have always been greeted kindly at this location, fast service with a smile.
• RH

  Reese Horn

  May 21, 2026
  1.0
  Do not come here they support getting rid of property taxes which will hurt every Ohioan who isnt wealthy enough to own lots of property