I’m very disappointed with the way some Allstate claims adjusters are handling customers and their repair claims\.
Instead of helping customers resolve their claims and get their vehicles properly repaired, some adjusters are making the process extremely difficult\. They are not communicating properly, they are not providing the help customers need, and in some cases it feels like they are looking for reasons not to approve necessary repairs\.
Customers are already dealing with the stress of having a damaged vehicle\. They should not have to fight with their insurance company just to get the repairs they are entitled to under their policy\.
I believe Allstate needs to take a closer look at how certain claims are being handled and make sure adjusters are treating customers fairly, communicating clearly, and working with repair shops to properly address legitimate vehicle damage\.
BH
Bernadette Humphrey
Sep 25, 2026
He took his time with me. He made sure I understood everything about the details of a new auto policy. He was patience and kind
Great company helped guide me through the orocess of adding new insurance
SM
Steve Mosley
Sep 1, 2026
My experience for Allstate at the Nickolous Calhoun office was fantastic. My interactions with Emily,Meredith and Dario was very impressive they were very polite and professional and very knowledgeable about the information i needed to get the best rates for the next month of my policy renewal. These three Allstate employees are definitely an Asset to Allstate!
VR
victor rosenal
Aug 22, 2026
Allstate asked me to leave this review. I guess they are just like all the other insurance companies. They give you a somewhat low rate at first then every year the price goes up, regardless if you have a claim or not.