Best Western Airport Inn & Suites Cleveland

Reseñas

• DY

  Dave Yak

  Oct 5, 2026
  5.0
  Heated pool, warm breakfast.
• EE

  EIC EIC

  Sep 25, 2026
  4.0
  The location and the room were kept up well but nothing to write home about; however, the two staff members that I talked to for checking in and for the shuttle ride were both unusually nice, sweet, present, human and it was much appreciated. The front desk/shuttle lady Angelina was a breath of fresh air when leaving for the airport at 4:45 am.
• SS

  Slay Shay

  Sep 21, 2026
  5.0
  Upon arriving my friend's and I were already on the road for 8 hours and it was too late to book a hotel (plans got switched at last moment) and every hotel was booked so arriving at 4:00 in the morning was exhausting and super stressful. Thankfully the staff (a wonderful woman) at the front desk was very understanding and helped us to the fullest that they could and we couldn't be happier with the service I received as well as the staff concern about my well being. The staff for breakfast was truly amazing and so sweet! Such a hard working woman who was always full of smiles, and made great conversation about my hair and it made me feel good, As for the hotel itself, the entrance sure is in a weird spot, I almost missed it so the area to unload/load isn't very big but it's doable if people have common sense to do so, The breakfast and pool area was good and spacious. The hotel is run down a bit as it seemed to have been there for a long time. My hotel room was clean, and had everything needed for a hotel. The bed did have severe stains so I do recommend that it's time for new beds. My friend had the worst time waking up and they were understanding and didn't charge me for an extra day stay, so thank you so much for EVERYTHING!!!!! I'll take good service over run down hotel any day. It shows you get business and that's what is important. Parking lot is big so plenty of parking.
• LC

  Lara Chrisphonte

  Sep 20, 2026
  1.0
  This is basically an upgraded Motel 8. Check in was abrupt. My check in was late and looks like i disturbed a cigarette break since she came from outside Breakfast has almost no options for vegetarians like potatoes Beds are rough and not comfortable at all; carpets are filthy
• BA

  Bill Aburoumi

  Sep 10, 2026
  5.0
  The front desk staff were great and courteous the room was what we asked for all was good including the morning breakfast. Good place to stay for the weekend.