Over my past few visits, I’ve noticed that my orders have consistently taken much longer than expected, even when the app showed they were ready. On my most recent visit, my order was actually forgotten, and I ended up waiting about an hour before receiving my food. During that time, I watched several customers who arrived after me receive their orders before I did, which made the experience even more frustrating. I eventually had to ask a manager to look into my order so it could be prepared as soon as possible. I understand that delays can happen, but this has become a recurring issue. I hope the store can improve its order management and communication because I’m very disappointed with my recent experiences.