I can't believe how the staff treated my 75 year old mother. Shame on them and the manager
JJ
Jerry J
Jan 15, 2026
1.0
Tuesday January 6, 2025 AT 6:11 PM. UNREAL SITUATION. TWO EMPLOYEES. THE MANAGERS DAUGHTER & A GUY WHO SAID HE WAS FROM NEW LEXINGTON. She comes from the back and first says "We are out of ham & meatballs. Not hello or anything. I order the sandwich which took longer than usual because they are out of what I wanted. Trying to pick veggies with the guy. She is at the register & wants to rush check me out while I am still trying to pick veggies. I told her I am still choosing veggies. He (New Lex) SHUTS THE CASE TO THE VEGGIES AND says "FOCUS ON THE VEGGIES TO ME TWICE. HE AGAIN TOLD ME TO "FOCUS ON THE VEGGIES". THEN THE MANAGERS DAUGHTER SAID "I WAS GOING TO GIVE HER A DISCOUNT BUT SHE IS SCREWED NOW!" SINCE I TOLD HER "JUST A MINUTE. I AM NOT READY WHILE PICKING VEGGIES". HE THEN CALLED ME RUDE BECAUSE I TOLD HER TO WAIT A MINUTE WHILE I PICKED VEGGIES. THEN SHE TOLD HIM TO HURRY UP! HURRY UP! GET HER OUT OF HERE. I TOLD HER I WAS EATING IN AND SHE SAID "I DON'T CARE WHAT YOU DO". IT WAS SURREAL, DISRESPECTFUL AND ABHORRENTLY RUDE. THEY BOTH NEED FIRED AND SO DOES THE MANAGER FOR ALLOWING THIS. This happened because I took too long to choose my items since they were OUT OF WHAT I WANTED. They just wanted to go to the back as fast as possible so they could text and scroll and get paid for it. I have never been treated like this in my life. I felt like I was in a foreign country.
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