The UPS Store

Reseñas

• CH

  Cliff Hughes

  3 days ago
  1.0
  BEWARE, WAS CHARGED $6.50 just to have a shipping label printed. Warranty claim unfortunately required use of UPS, BUT I RECOMMEND BOYCOTTING UPS AT ALL COSTS, but if you must use this fly trap, have barcode already printed so you're not their next victim. This predatory corporation truly deserves to lose all business.
• RE

  Rebecca Evans

  4 days ago
  1.0
  Watch out giving your information to this store. Within an hour of my payment going thru I had to turn the card off due to fraud charges! Wont happen again and won't be trusting anyone else!
• JC

  Jeffrey Coleman

  Aug 11, 2026
  5.0
  Professional. Heroic. Caring. Genuine. 5 stars. World Class. Frank the general manager is a real hero and genuine man who cares about the customers situation. From the moment he answered the phone at the crack of dawn 1 minute after opening the store he treated me like his own friend or family and made sure I knew what I needed to to take care of my concerns. I had dropped my wife off at the airport and she was checking in her luggage when she realized we had taken the wrong suitcase for her. All of her essentials still back at home. It was too late to drive home and make it back to the airport. I was in a panic. This has never happened before. He made it a point to give me breathing space. He gave honest and sound advice. He made sure I knew the options and what add ons would make sense and which wouldn’t really help me out. He made sure I knew I had time to breath and as long as I got the suitcase there by 5pm when they close it would still be delivered tomorrow morning. Now, I won’t say it doesn’t sting to drop ship a suitcase 🧳 next day air early 8:30am delivery and spend $450, but that’s our fault not UPS. Frank made sure every detail was correct and verified to ensure accurate delivery. He made sure I knew he would personally package the suitcase up to keep it safe from damage. I never plan to need this type of service again, but if it ever happens again and I live within an hour of this location you can bet I’ll be back at this UPS location and you can bet I’ll be asking for Frank. Note. I blocked out franks last name in the added photos for his privacy.
• SW

  Stephanie Webb

  Aug 10, 2026
  1.0
  This experience was the worst I've ever had with ups! Im returning 2 things to amazon. He charged me 3.00 for a box for one and 5 for another then charged me 6.50 to print the label! Never again will I use ups.
• MT

  Madison Thomas

  Aug 1, 2026
  1.0
  Mr. Dwayne. Isn’t very nice and needs a reality check. I was nothing but kind and was sent there from USPS because they misread my label. He continually repeated himself as if I was struggling to hear when I was trying to apologize for my mistake and he acted as if I was unable to hear him the first 2 times. Do better! I hope you have a great day:)