GM
Giacomo Maravola
Jun 3, 2022
To begin with when they moved the employees I was accustomed to they messed up. Now, yesterday 6/2/2022, I told my son to go to cricket as he needed a better phone, find one and let me know so I will add it to my plan. The individual "assisting" him was nothing short of worthless. She added a line WITHOUT my consent as I DID NOT agree to add the line. I was not even in the store at the time. But this is more about her conning my kid into buying a sim card for a phone that was incompatible with cricket sim. She used his phone to call her phone and then claimed it was compatible. She then put the cricket sim in and lo and behold, doesn't work. When he tried to call out it just ended the call immediately. She then claimed that his phone has an issue. Well, it was fine until she added a cricket sim. Then she got out of line with my son telling him, "you don't tell me about phones" there were other things said but at this point what does it matter I'm going to stop service on that line to which I did not authorize and if this issue isn't corrected I will not only move my service to another carrier but I will also tell as many people as I can to change also as I'm very INFLUENTIAL....in addition, I've heard nothing but complaints about this girl from other cricket customers ....