We came here today for lunch. As we got here, we were instantly able to order our sandwiches. The ladies that took our order and made our sandwiches were extremely nice and our sandwiches were made quickly and efficiently. At checkout, we got 2 drinks as part of our meals. After that, I went to get my ice and noticed black specks in the cup in the ice. I then dumped out that cup and refilled with more ice and found more black specks in my ice. My party also got ice in their drink and also found black specks. We then went up to the counter to let them know what happened. They were extremely apologetic and kind and let us grab bottles of Soda from the vending machine. After that, 5 minutes later, we were eating our sandwiches (which were absolutely delicious and made with quality), we saw a woman, who we think was the manager, come over and instantly put the ice machine out of service and proceeded to start deep cleaning the machine from about when we started eating, to after when we left (at least 15 minutes later). I now love this Subway. The employees genuinely care about issues and concerns, the food was delicious, service was immaculate, and all the employees were working very hard. I will be back.