SureStay Plus by Best Western Woodbury Inn

Reseñas

• LC

  Luz Campos

  Jun 16, 2026
  1.0
  Mi experiencia en este hotel fue muy decepcionante. Desde el momento del check-in tuvimos problemas, ya que nos entregaron la habitación con mucho retraso debido a la falta de personal. Además, el hotel se encuentra en malas condiciones, es muy antiguo y presenta un fuerte olor a humedad en varias áreas. El servicio al cliente tampoco fue satisfactorio; las recepcionistas fueron poco amables y no mostraron interés en ayudar o brindar una buena atención. El desayuno fue uno de los aspectos más negativos de la estadía. La variedad era muy limitada, el pan parecía viejo y los alimentos ofrecidos no eran apetitosos. Incluso los sándwiches y otros productos disponibles daban la impresión de no estar frescos. En general, considero que la relación entre el precio y la calidad del servicio es muy pobre. No recomendaría este hotel y espero que la administración tome medidas para mejorar tanto las instalaciones como la atención al cliente.
• EE

  Eve Espey

  Jun 15, 2026
  1.0
  This hotel is in a good location but is shabby with a very small bathroom with a door that wouldn't close. The receptionists were friendly and tried to be accommodating but the worst thing about this room was the terrible mildewy smell. It was so strong we opened the windows hoping to dispel the smell - it didn't work. Ultimately, we "ate" a day that we had bought at this hotel that was a pretty miserable value for the price and bought a night at another hotel in order to escape the smell. I would not recommend this hotel.
• SC

  Sharon Conrad

  Jun 15, 2026
  1.0
  Absolutely the worst place I’ve ever tried to stay at. The day before arrival I called for an early check in as we had an event to attend. Got there no record of my request, had to wait for access to the room, got in found that the bathroom door does not stay closed. We quickly changed & left for our event. Now it gets good, arrived back to the hotel 1am. to no blankets on the beds. Go to the office to find a family that told me there is no one here. They had been waiting since 1130pm as there key card wasn’t working it’s now 139am. Corporate can’t help they say call the local police, now Nassau county police are on site. Still no personnel on property. We packed up and left for Days inn up the road. For $300 per night I expected comfort & service, neither were provided. Do not under any circumstances stay here
• DD

  Daniel

  May 18, 2026
  2.0
  More a motel than a hotel.
• RR

  Rachel Reid

  Apr 15, 2026
  4.0
  The room was clean and comfortable, and the location of the motel was in a very nice, clean and quiet suburb, near many businesses, including a nearby grocery store. The free breakfast had limited options, but we loved the fresh New York bagels and coffee machine.