Subway

Reseñas

• SH

  shamsul haqq

  Aug 6, 2026
  1.0
  Today, Thursday, 08/06/2026, between approximately 1:10PM and 1:35 PM, I visited this Subway location on Transit Rd to order a tuna sandwich. While the employee was preparing my sandwich, she asked which vegetables I wanted. I pointed to the cucumber through the glass, and my finger lightly touched the glass. She immediately spoke to me in a very rude and disrespectful tone, saying, “Don’t touch the glass.” I calmly asked her why she was being so rude to me. Instead of responding professionally, she immediately threw my sandwich in the garbage, refused to serve me, and told me to “get out” of the store. There were only two employees working at the time. The second employee said she was the manager. I expected her to help resolve the situation, but instead, she supported her coworker’s behavior and also told me to leave. I did not argue or cause any disturbance. I remained calm and left the store as they requested. I felt extremely disrespected and unwelcome as a paying customer. I hope the owner or management takes this matter seriously and reviews the security camera footage from approximately 1:10 PM to 1:35 PM to see exactly what happened. I would appreciate management addressing this incident appropriately.
• DS

  Davis S

  Jul 29, 2026
  1.0
  This place has turned into a Buffalo NY, McDonalds. Lazy staff, they dont know how to refund. Watch the response to this will be from corporate saying thank you for the review.
• BK

  Brian Krawczyk

  Jul 19, 2026
  1.0
  Very rude staff. Gabby had a booger hanging off her nose ring and fell in the customer before me. She completely messed up the order before me and another lady from the back came out and finished the order. The nicer lady helped me at first but Gabby took over and started getting my order messed up right away. Then she gave an attitude with me at the register. Unbelievable!
• EB

  Emily Biagiotti

  Jul 8, 2026
  1.0
  While it seemed clean and like a good Subway I couldn't have been more disappointed. When I got to the counter the girl that was there couldn't be more indifferent, bored and bothered. I felt unwelcome. But I still needed lunch and with many dietary restrictions due to some major health concerns I was excited that I could at least get something to eat at a place I normally love! Unfortunately things only got worse... I asked her how she was and she said she's fine don't ask. I proceeded to order. She barely put a pinch of spinach on after assembling the bread and meat making spinach look like it weighed a good 70-80lbs. She did the same with the other toppings glaring at me the whole time. I got a grilled chicken sub on plain Italian bread with spinach, tomato, black olives and cucumbers with no condiments or cheese. When I got to the end at the register she walked away without informing me she was going to help the person that just walked in. I was ready to pay and I ended waiting for 5-10 mins of my lunch break. She finally cashed me out and I go right outside the restaurant to my car to eat. When I opened it, it smelled RANCID and some of the spinach looked very shriveled. It literally smelled like mold and vinegar! I brought it back in and asked for the manager. Same girl said she was the manager and that nothing was expired. I had to tell her multiple times to refund me as she tried to argue with me instead of offering me any kind of consolation, apology or alternative to my disgusting sandwhich. The lady behind me was still there and tried to help me throw it away as the girl behind the counter told me to throw it out myself even though there's nothing wrong with it. The girl said she doesn't smell anything and everything was set up last night and nothing's expired. Meanwhile the lady behind me even whispered to me she could smell it 3-4 feet away!!! It was SUPER HOT that day with a heat advisory so I politely told this young girl behind the counter who looked early 20s that in the heat things tend to go bad a bit faster and I need a refund before I can throw this out. She glared at me and finally gave me my refund then aggressively told me throw out a perfectly good sandwhich because nothing is expired... If I could give this NEGATIVE 5 STARS I would!!! When 2 customers agree that it's rancid... why force me to pay for and eat something like that?!! I never ended up eating that day and finished working a 11-12 hour shift. I was in terrible pain because working in shipping and not eating don't mix well with digestive problems you were already in the hospital for weeks ago. I wasted an hour lunch with someone who couldn't care less about you or your food...
• JF

  Jacob Fox

  Jul 6, 2026
  1.0
  I ordered a simple sub like I always do. A very simple, quick, low ingredient sub. If there is no sriracha, I get hot sauce on it. When I went to go pick up the order today I was informed this location is not able to order sriracha and they put no sauce on it. I asked for clarification as to why they cannot order sriracha. Can you please provide that as every other subway location is able to order it and I did not get a response from the staff. The staff offered to give me a side of hot sauce, in which I responded by asking them to put it on the sub and warm it up since there were no other customers there at the time. The staff then refused to do so because it was already wrapped and they did not feel like unwrapping it. I was in disbelief of this response and the lack of empathy, professionalism, and care for their customers. Including the manager on duty. I asked to speak to the manager and the manager on duty refused to supply me any contact information. I pointed out that I could ask for my refund, go into my car, order the same sub again, and they would put hot sauce on it. They told me to go do it rather than putting some hot sauce on the existing sub. I then asked for my refund in which I was given that. I will be monitoring my account to ensure it was done correctly. I am a recurring customer, I come multiple times per week, and I moved within a couple miles of this location last November so this is my go to subway location. I am disappointed and utterly disgusted by the lack of service I was provided today. No customer should ever experience what I experienced today.I ordered a simple sub like I always do