I'm not sure why this place has bad reviews? Just remember those reviews were MONTHS ago. My experience was spectacular. My boyfriend and I just moved here we never had swing stop before and we got the cheese fries they were fresh and tasty. I thought it tasted amazing. The staff is super nice and attentive and have a great personality.
SR
Shariz Rivera
May 8, 2026
1.0
Customer service is the worst !! Always rushing you & just so unprofessional
MA
monique ayala
Apr 25, 2026
4.0
everything is good, but I'm not sure if the fries supposed to have sugar, but my fries have sugar instead of salt I just tried it just now
AG
Andrew Garcia
Feb 8, 2026
1.0
I had a really disappointing experience. I ordered through the website and when the food arrived, the order was completely wrong with my name on it. I called the restaurant for help and was told they were too busy to assist me. When I finally asked to speak with the manager, he abruptly hung up with no apology and I'm still wondering if there's a resolution.
Mistakes happen, but the lack of customer service is unacceptable. Being dismissed and hung up on instead of helped is frustrating and unprofessional. I expected better.
GG
Georgia Gray
Feb 8, 2026
5.0
Gave us a regular instead of a large fry, when we went back to get it corrected, despite being swamped by superbowl Sunday, a young man corrected it quickly and kindly.
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