I’ve been to a lot of FedEx locations. Dana at this location provides excellent customer service and is a pleasure to work with. She made my project feel seamless and was so helpful.
I was taken care of with class & care. Given a warm welcome & Dana helped me out & I recommend asking for her when you stop bye.
Very disappointing experience at this FedEx location.
I came in with a prepaid package in a reused shipping box. There was an old black-and-white hazardous materials marking from previous use, unrelated to my shipment. I fully understood the concern and was willing to remove it immediately.
However, employees Rory and Gracie refused to provide even basic assistance when I asked for scissors. After I explained that the package contained shampoo (not hazardous materials), I was still told they would not accept my shipment even if I removed the old label.
I was told the only option was to buy a new FedEx box or place my current box inside another box purchased from them.
As a result, I had to go back to my car, spend extra time removing the label myself, and return again — wasting my time and causing unnecessary stress.
What made this worse was the rude and dismissive attitude from Rory and Gracie. This was not a complicated situation, and it could have been handled professionally and respectfully.
MM
Meghan Mattison Music
Apr 30, 2026
Parking situation sucked but service was awesome.
This place sucks every item I drop off with paid accurate postage they rip me off and mark it that it’s labeled underweight and I have to pay extra fees
I know how to read a tape measure and scale correctly as I’ve done it professionally for over 10 years this is my last time using there terrible drop off or shipping I’ve never had a issue with UPS