Ordered online three wraps 1 protein wrap and 2 normal wraps and came home they were half wrapped and no lettuce hardly any tomato no pickles and my husband ordered a BLT and asked for extra mayonnaise and had NO mayonnaise at on it hardly any bacon on it and wrap shell was stale
IS
Isabella Sanzone
Apr 9, 2026
1.0
ordered a sub off doordash to pickup and once i got home my sub bread was as hard as rock the bread had to of been sitting out for a while i couldn’t even eat it. i called the store and the lady was very rude. i asked for a manager and she proceeded to tell me no one else was there and that she wasn’t sure who made my sub. she has red hair couldn’t ask her name before she rudely hung up on me because her shift was going to end in 8 minutes.
CH
Cody Hatfield
Dec 10, 2023
1.0
The actual staff of this store are friendly. The problem is the owner or manger who doesn’t like to give refunds if food that’s ordered ahead it stolen or not received. This is the second time this has happened. I’m new to the area and my first experience with this subway in particular was an order placed on the subway app for delivery. The wait was over an hour after I was already told my food was picked up and on the way. I waited another 20 mins for something to be delivered down the road. I called back and was told it was picked up and I told them it was never received and after another hour of going back and forth DoorDash said subway owed me my money and this subway said DoorDash owed me. We couldn’t get a hold of a manager and the employee said the manager will just refuse to refund you. I was told that I would be contacted and never was. I gave up free weeks go by I figure I’d try again. Order for pickup on the app I’ll get it myself. Placed the order and showed up 10 minutes later. Noticed my order has been received but no progress for 10 minutes I figured they’d might be busy. No. Nobody there and no employee on the floor. The place was clean. The young guy assisted me and didn’t even start the pickup order and seemed surprised when I told him. He found it and made it. He was the only one there and a family pulled up. Anyways. I waited for a pickup order that could have been done sooner. Then I get back to work and take a bite and there’s a whole bone in my rotisserie chicken sub. It was shocking to me and ruined my appetite. I tried calling the store but the phones are just always busy. I’ve complained to corporate about my first experience and not recovering any kind of refund or free sandwich for inconvenience. Just a very busy guy who’s time and money has been wasted over again by this particular subway. I find know who runs or owns this place but they are clearly never around. Never again with them
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