Subway

Reseñas

• ZB

  Zachary Barnes

  Aug 4, 2026
  1.0
  I walked in: the lady immediately told me I had to wait because she was “too busy helping actual customers” my wife placed the order so I guess she thought I was a delivery driver. She was rude and dismissive. I don’t think it should matter whether I was a delivery driver. That’s still someone’s food. I’m not though. For management: I came in today at 5:30-5:45. The order was under Chelsea M. My wife. You can call her to confirm. Loud and clear. We won’t come back. Thanks.
• JL

  James Lutzke

  Jul 31, 2026
  1.0
  I just went in to pick up my online order, but was told that my order had been cancelled. I asked, "oh, why, out of something?" She cancelled my order because I used a coupon on the app. Instead of being offered any resolution, I had to place my order again at full price and wait for her to make everything. It is their right to not accept coupons, but it is their mistake to not opt-out online, not call me when cancelling my order, and not honor the order and fix it for the future. Also, my cookie was stale.
• MK

  mike kaiser

  Jul 24, 2026
  1.0
  Ordered BOGO subs thru the app. Told they would be ready for pickup at 6:15pm. Arrive at the store to find out the order was cancelled by the employee as they do not honor that deal. Why would the system allow me to order it? Terrible service! Why would I pay more for a Subway Sub when I could get a better quality sub at a better value at Jersey Mike's or Wegmans? I can see why Subway is on the decline.
• RF

  Rene Freeman

  Jun 24, 2026
  5.0
  This place is the best subway in Rochester. I always get the right order and so fresh, and they deliver on door dash in the city. 😋 It may not look great but it was super delicious 🤤
• TH

  Ty Hop

  Jun 14, 2026
  1.0
  Terrible service and food