Subway

Reseñas

• GG

  Gunboy Sosa Gaming

  May 17, 2026
  1.0
  Stopped at this Subway in Ossining after a long days shift and honestly had one of the worst customer service experiences I’ve had in a while. I usually order through the app with no issues using my Subway rewards, but this time I walked in after transporting a patient to the hospital and ordered in person. Everything was fine until I applied a free sandwich reward that I had legitimately earned through the app. The employee immediately changed his attitude and said, “This store doesn’t accept free sandwiches.” I explained that the same store accepts rewards and discounts online without a problem, but instead of handling it professionally, he basically snatched the sandwich away and voided my reward entirely. What bothered me most wasn’t even the policy itself, it was the attitude and disrespect. After working all day in 80-degree heat helping people, the last thing I expected was to be treated like I was trying to scam the place over a reward I earned fairly. Completely unacceptable customer service. Left a really bad impression and I won’t be returning to this location again.
• KG

  Kevin Greene

  May 8, 2026
  1.0
  I used to like thus place very much. It's changed. They no longer participate or honor the Subway rewards. So even though I ordered a free footlong via the Subway app, and it accepted my order. I waited 20 min before anyone even told me they don't partucipate in the on line promotions anymore. I had to tell him to cancel the order so I coukd get my free footlong from another store. The person in the store was rude, yelled, and then said, "you didn't pay anything for it any way!" Yes I used a subway promotion for which I had to share my information, in exchange for a free footlong tyrkey sub. I had done it many times in this store. But but this time and I won't be going back either.
• SF

  Small Freye

  Apr 29, 2026
  1.0
  Where's the meat! All bread and toppings... BOGO but they used the meat for 1 on 2... Never going back!
• CJ

  christine jones

  Oct 8, 2025
  1.0
  This is the worst subway I’ve ever been to the worker was very disrespectful. He was on his cell phone while making the sandwich I asked a question about the coupon he gave me attitude but what really topped it off was the fly that I saw that was crawling in the case where they have the meat just turned me off and the vegetables looked really old i kindly told him to cancel my order and I walked out never would order here again 🤢