It was closed at the time of visit so I can’t rate the services or food
WB
William Bogal
Apr 1, 2026
Workers are great, friendly and helpful.. however do not tip them through the subway app..they don't get it. Itll go to the owners(or someone)who didn't do any work to put your sandwich together. If you wish to tip your sandwich maker throw a buck or two in the tip jar on the counter.
CC
Chris Cooper
Mar 17, 2026
I have had the privilege of meeting the new owners of the Subway Store in the Tops Plaza in Niagara Falls. First let me say that as a long standing customer of Subway and a person who has had a vested interest in Subway for the past 30 years, both as a consumer and a cohort with several stores in Syracuse, NY, Jackie & Allie are a true representation of the Subway brand and to Subway's commitment to excellence. From the moment you walk in the door you feel welcomed and are treated with the greatest respect, which is a total reversal of the atmosphere that existed with the previous owner. I know that over the past 4 years they have bought several franchises. I have frequented two of them and they have restored the image of Subway within the community of Niagara Falls, which had been seriously lacking when I arrived here 10 years ago. It is a joy and an honor to say once again that I am a faithfully customer of Subway.
Sincerely Your Fellow Servant and Co-Laborer in Christ
Rev Chris Cooper
The Bridge
AS
Aditya Sharda
Sep 26, 2022
Busy location and yet only one employee was working. He was great! Very fast and never rushed us with our order despite a long customer line behind us. They have some new menu additions which are worth trying! Slightly overpriced that's why I gave 4 stars.
JS
Jayson Shaughnessy
Aug 4, 2019
U can't get anything after 5pm here u call they are out of almost everything u have 2 order in the morning when they open up or eat your dinner in the morning that's how bad it is over on pine ave this place might go out of business maybe corrupt have to look in to this