Yet another establishment that lies about its opening hours. If I get out of my vehicle at 745 and the hours say 8pm, why are the doors locked? Now I've driven all the way here for nothing, thanks. What is the point of posting the hours if we aren't going to adhere to them? Hmm.
Purchased dinner from this location today and I was so happy with the service and food. The new owners have really done a great job! The gentleman that was working tonight was so kind and helpful. Food was great. Will definitely visit this location again.
Everything is super clean! The food is super fresh. I love coming here!!! I always stop by this is the best subway in Niagara Falls!!!!
JB
Jessica Blackmon
May 3, 2026
Ordered two subway sandwiches at 7:15pm at subway in consumer location in the plaza Niagara falls NY, on the app it said pick up for 7:40pm tonight sunday may 3rd went to the location at 7:35pm the lights are off, i knocked on the door because the door was locked the young guy yelled from inside we are closed i held my phone up and asked him to come look from the window at my time of order& pick up, he said im sorry there's nothing i can do, i reply you can give me my money back if you will not be making my food still outside door locked through the entire process, i hope subway head quarters can get in touch with me about this situation at hand because you have my funds however i have no food that i paid for in full, if it says you close at 8:30pm why am i not able to get inside your establishment.
GP
Growlithe Puppy
Mar 7, 2026
They have reopened with new ownership and the owner works in restaurant and they were super friendly and amazing customer service and they were helpful and just went above and beyond and I will be returning to this location from now and beyond