I have an overnight package from MA; it was sent on Friday 11/29/2025. It’s Wednesday 12/03/2025 and the package isn’t here. The tracking system said that the package was returned to this center Tuesday and Wednesday night. I wonder why this center takes more packages than it can manage. I also wonder if I’ll get any reimbursement. I definitely won’t use FedEx ever again.
HD
Hood DaHood
Aug 9, 2017
1.0
Can I give no stars? My order was dropped off and not even an hour later it was delayed because the facility didn't feel like putting it on the truck!!! Package was damaged and didn't get where it needed to on time. Not coming here EVER again
BS
Brian Sanchez
Apr 2, 2016
1.0
If I could give 0 stars I would. Customer service is horrible here at the counter. Disregard what fedex online services says because they will give you different info. Like telling you a package will cost $170 when online detailed quote is $46, which I layer confirmed with a Fedex phone rep that my $46 price was correct and that she was sorry for the service I was given there. Disappointment #2. Don't try to pick something up there early. They will leave it in a truck across the street in the ground shipping area even though I called and confirmed my package would be available at the customer service center during the weekend.
*UPS or USPS for me here in newburgh from now on!
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