DD
Derek Donaldson
Mar 23, 2022
This is the only review you need to read. I ordered a $1400 product that required a signature. 1st attempt was made late morning Thursday. I work during the day like most people so I got notice. I created a FedEx account, to access delivery options as noted on the notice, only to learn there were no delivery options. 2nd attempt Friday morning. I called FedEx in the afternoon and was told the driver will make another attempt same day, between 5 pm and 8 pm. Left work early, to make sure I was home. No driver showed. The next day, Saturday, learned driver made an attempt (no notice left) at 9:15pm, when I was sleeping. Called FedEx and automated phone message said another attempt to be made Saturday before pm 8 pm. Also spoke with a live person who said delivery will be no later than 2:30 pm. Waited around all day and no delivery. Called FedEx after 8 pm and told there's no deliveries on Saturday and that 3 attempts made so there will be no more attempts made. I pleaded and complained about what had happened to me, was just told there will be no more attempts, no exceptions. So that's it, the product is now going back to the company. From now on, I'm not doing business with anyone who uses FedEx.