Wingstop
Respected Sir / Madam.,
Kind Attn : store Incharge
Very good evening.,
Once I arrived at counter to order meal for take out., nobody was there at counter., but I hear the voice ., of persons inside preparing in kitchen., due to loud music., they were unable to hear me., as calling to place order.,
After multiple attempts for calling., a lady name CHERYLYN, came out from kitchen.,I said I want to place order., can u help me ?? She said manager on shift is on dinner break., so u have to place order online., I said my mobile is off due to fully dead no charge left to start my mobile to download the app and place order., she said in such case., there is nothing i can do? To help to order on our system., since the system is locked by manager and I need manager fingerprint to unlock system to place order online our platform.,so then I left.,
Once I stepped out of restaurant., I saw a team member coming inside the restaurant., I asked are u the shift manager., he replied YES., I told him , I want to place order.,
The female employee still standing at counter., and saw me coming inside., she asked, u came back to place order ?? In rude voice !! I said YES and that why I am here again.,
She said, don’t show your attitude on me !! I said I am answering your question and u don’t have to talk to walk in customer like this ?? I requested her to be polite with customers!! She replied, by screaming from kitchen., don’t teach me ?? How to talk and if u want to say something there is a barcode, scan it and leave your feedback., I said what if I inform this incident, your behavior towards a walk in customer?? She said, I don’t care., !!!!!
All this happened in front of manager on shift and she was not listening to Manager as well., the manager keep on saying , he is a regular customer., be polite ., she don’t care., with rude attitude she went inside the kitchen.,
Finally, she don’t have respect on her company.,
- she don’t have respect on shift manager.,
- she don’t have respect on customers.,
Please do something before too late.,
What will u do ?? If u face such situation??
I am shocked., I never saw such behavior in other fast food restaurants.
Thanks for your time.,
Happy evening
Happy weekend
Bye
SRI