The UPS Store

Reseñas

• SD

  Sergey Dubin

  Jun 15, 2026
  1.0
  Errogant and not professional.
• SC

  Shelby Copppola

  May 22, 2026
  1.0
  UPS Store DOES NOT EQUAL UPS. This à la carte hell hole is the ultimate chaotic experience. Don’t have a box? You’re going to pay top dollar. Didn’t tape your box? That’ll be $3. It’s the ultimate scam, full of irate customers in queue purgatory. Get a box, make your own label online, tape it up and drop it off— that’s your only hope, I promise. I should mention the clerk had a sense of humor. He did his job well, and shared the rules. He followed them, but of course, he didn’t write them.
• CS

  Connie Shen

  May 22, 2026
  1.0
  UPDATED 5/23 - Response to owner. Wow it is incredibly disappointing to see UPS not take any accountability for the behavior of their employees. I did not mention the upcharge for “packaging” the items as my main issue was their attitude and condescending tones. To add more detail: 1. When I showed up to the counter with my package, the attendants straight up ignored me while I was right in front of them as they continued their conversation about reality TV. When they finally decided to acknowledge me they gave an exasperated sigh and told me to scan my package at the front station. 2. When the kiosk didn’t work and I had to go back to the counter, they again seemed very annoyed that someone dare ask them to do their job. 3. Then they said that we could pay 3$ to tape up our package better but it was our choice. When we said we didn’t want to tape up the package more because that’s how the package was shipped to us, they said okay well now we’re not accepting the package. To which we were like we thought you said it was our choice?? Very confusing and felt like they were just trying to up charge us and be difficult. To reiterate, the main issue was their attitude and that they clearly didn’t want to be there. If they had been kind and said “please go to the Kiosk in the back for this return” instead of “ugh go to the kiosk in the back” in a very exasperated tone. Or “we’re so sorry we can’t ship the package if it’s not properly taped, and it’s our policy to charge $3 for that service” I would have had a much better experience. Seriously, please teach your workers how to work in customer service and don’t hire people who clearly don’t want to be there. And take accountability for the poor behavior of your employees. It’s clear from ALL the one star reviews of this location that the employees are extremely rude and unprofessional. Original review - I’d give negative stars if I could. The behavior of the staff at this store is completely unprofessional and rude. I went here around 7pm on 5/21 for some Amazon returns and the staff CLEARLY does not want to work. They were extremely rude basically ignoring me while I waited for service chatting about love is blind or some other reality show. They were so unhelpful and condescending and rude throughout the entire process. It really is shameful that UPS doesn’t do a better job screening for employees that actually want to be there and help customers.
• ND

  Nancy Dubuc

  May 9, 2026
  1.0
  They are consistently incredibly rude at this store and unhelpful as well as unkind. If I could give no stars I would.
• MK

  Meryl Kravitz

  May 3, 2026
  1.0
  They charged me 15$ to PRINT out ups labels for 2 packages. They have a sign that says 6$ for printing and 75 cents a page , but because it was 2 different package slips they double charged me. This is a ridiculous price for CHOOSING to use UPS as a carrier. The employees were dishonest about the cost from the forefront and would not allow me to cancel my package with them once they had printed the label. This is the last time I choose UPS.