The UPS Store

Reseñas

• TT

  taycost7

  1 day ago
  5.0
  Went for the notary and passport pictures. They were so friendly and helpful throughout the entire process. I would highly recommend to all!
• AM

  Alice Mollet

  1 day ago
  5.0
  Great service - easy and quick fingerprinting!
• PP

  Peter Pavicevic

  May 28, 2026
  4.0
  Like all them, they're a bit chaotic. But the staff is great and super helpful. They found my package with ease. I wouldn't hesitate to use this location again to accept a delivery. It's much better than that the Fulton St location - that "lost" an outgoing return parcel.
• KH

  Katie Heard

  May 22, 2026
  5.0
  The team is quick and efficient, and also polite and friendly.
• JK

  Jihyun Kim

  May 14, 2026
  1.0
  I came here to get fingerprinting done for an FBI background check required for my visa application. I had previously been rejected at another location due to low-quality prints, so I came here specifically because of the positive reviews — hoping for a better experience. Unfortunately, the staff member gave me only the most basic instructions and left me to complete the entire fingerprinting process on my own. At previous locations, the technician had stayed by my side throughout — wiping the scanner between scans, offering tips on placement and pressure, and generally guiding the process. None of that happened here. I even had to clean the scanner myself. I asked the staff member to review my prints, as every previous experience I've had included a technician personally verifying the quality before signing off. He simply said, "If the machine approved it, you're good." I explained that I had been rejected before due to quality issues even with machine pass, and asked him to just take a quick look — not as a formal step, but as a professional courtesy. He repeated the same response. We went back and forth on this at least three times before I gave up and left. I can't speak to what the official service manual requires, but I can say with certainty that this experience felt dismissive and unhelpful. I'm now left hoping the FBI accepts my prints — because the only assurance I got was that a machine said so.