I had a very unpleasant experience at this Subway location. It was my first time ordering from Subway, and instead of being patient and helpful, the employee spoke to me in a rude and unprofessional manner. The way she spoke to me made me feel uncomfortable and embarrassed, especially as a first-time customer. Customer service should be respectful and welcoming, regardless of whether someone is familiar with the ordering process. I hope management addresses this behavior and provides better customer service training.
RG
Ruchi Gabani
Jul 21, 2026
This was my first time visiting Subway, and I wasn't familiar with how the ordering process worked. I was hoping the employee would guide me or explain the options, but instead they seemed impatient and didn't offer any help. As a first-time customer, it made the experience uncomfortable and confusing. I think the staff should be more welcoming and willing to help customers
DP
Dhruvi Pansuria
Jul 21, 2026
It was my first time ordering at Subway, and unfortunately, the customer service was very disappointing. The employee was extremely rude and made me feel uncomfortable for not knowing how the ordering process worked. Instead of politely explaining the options, she spoke to me in a condescending and impatient manner, saying things like, “You’ve never been to Subway before?”
I understand that employees may be busy, but customers should still be treated with basic courtesy and respect—especially first-time customers who may not be familiar with the menu or ordering process. This experience made me feel embarrassed and unwelcome. I hope the store provides better customer service training to its staff.
One of the worst experience ever. Customer service is in minus, very rude, very egoistic.
They literally just replied “Shut up, I know that”
NB
Neha Badade
Apr 27, 2026
I’ve read reviews on here but people should really try out this place now! Mr. Mohammed was very kind, and runs this family business with humility. I was able to have a great convo with him and good service too. Here is your most recent review, don’t judge this location by 2+ year old ones :)