LOEWE Greene st

Reseñas

• YY

  Y Yu

  4 days ago
  5.0
  Had a wonderful experience. A huge shoutout to Gregory! He was extremely helpful and brought such a great energy to the experience, making the entire process incredibly fun and pleasant. His customer service is top-notch. Thank you, Gregory!
• KS

  K Shirley

  Jun 9, 2026
  1.0
  I placed a remote order with Loewe’s SoHo boutique through sales associate Alondra and completed payment via the payment link provided. The associate entered an incorrect shipping address for my order. As soon as I noticed the error through the UPS tracking information the following day, I immediately contacted the store. I was assured that the address issue had been corrected. Despite those assurances, UPS has since either lost track of the package or initiated a return to sender. Over the course of this ordeal, I have repeatedly followed up with the associate, Loewe Client Services, UPS, and the store manager, Joseph. I have spent considerable time trying to resolve an issue that was caused by the merchant’s error, including rearranging my schedule on multiple occasions to be available to sign for a delivery that never arrived. At no point has anyone offered a concrete solution to ensure that I receive the item I purchased or otherwise resolve the matter. I reached the point where I could no longer continue to devote time and energy to correcting a mistake that was not mine. Because the merchant has failed to remedy the situation or provide my purchase, I was left with no reasonable alternative but to dispute the charge with my credit card issuer. At no time did Loewe demonstrate care or urgency in addressing this matter.
• AM

  alondra m

  Jun 3, 2026
  5.0
  Dropped in yesterday and the staff were lovely! I was assisted right away and able to try on the bags I came in for.
• SW

  Shuan W

  May 23, 2026
  5.0
  店員非常熱情 看起來有點忙碌 但是服務很親切
• MM

  Mike MacCana

  May 14, 2026
  2.0
  The calfskin trainers I purchased from this store were around $1000. They have fallen apart immediately the first time I have washed them.

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