I placed an online order and chose to pick it up at the Hudson Yards location because my office is in the building and I wanted to enjoy the in-store experience as well. From the moment I walked in, Riley greeted me warmly and took wonderful care of me. She was incredibly sweet, kind, and complimentary throughout the entire visit.
She brought out my order, had me sign for it, encouraged me to open and inspect everything myself, and even offered to carefully repack it so it looked just as beautiful as it did when I received it. That extra attention to detail really stood out to me.
I also mentioned how amazing the store smelled, and Riley kindly walked me over to the fragrance section so I could sample a few scents. She even gave me a fragrance sample to take home in addition to the one included with my order.
The store itself is beautiful, and the other associates were just as pleasant and welcoming. I’m extremely happy not only with my purchase, but with the entire experience. Highly recommend!