KO
Kelly O'Neill
May 22, 2026
Friendly and great service! Highly recommend!!
KZ
Kate Zulauf
May 19, 2026
I had a wonderful experience this morning. The woman behind the counter was juggling multiple clients with poise, efficiency and kindness. She was able to assist me with everything I needed and I was in and out in 5 minutes. Thank you!
GG
Gariel Grant
Mar 31, 2026
Alexa and Jason were so patient and knowledgeable about a unique shipping situation. The best FedEx I’ve been to in the city!
MG
michelle grutman
Jul 10, 2022
Honestly, if I was banned from entering this store after my outrage yesterday I wouldn't even care. I called around noon yesterday(saturday) to see how I can get boxes over to a hotel in Buffalo before Monday, I was told it would only be possible for residential business via ground so Monday morning was best bet. I said ok what are the time slots that morning, they told me 8:30 am or 10:30 am. However, the last pickup times for that Saturday was 5:30 pm and they gave me a plan of coming in at 4:00 to prep and ship in advance.I said ok no problem. I arrive around 4 to wait for my courier to bring 17 boxes, and around 4:15 I am ready for checkout. The manager did a whole 360 on me and decided to refuse the boxes unless I could be ok with Tuesday delivery. Apparently, I came too late and their driver was pretty much gone for the day. They were so rude that they did not even tell us hey let's buy x y z boxes for you and tape this up for you since you have such a large volume. Everything here was a guessing game and those instructions he gave me earlier in the phone were rather useless since they already put the cutoff at 4 on the dot, and weekdays seem to have the 5:30 cutoff. I basically came there for no reason, PS to be that cheap to even charge me for the tape when I was ready to spend thousands of dollars is also insane. This place did not even take the time out to find other offices open in NJ at later times - "out of their jurisdiction" yet I got the noble speech of "we ship all over the world ma'am!". I walked out with all my 17 boxes and took my business elsewhere, it is a shame that they want to do things on their own terms.
Came in handy for my holiday shipping. They helped me box everything up safely.
Well staffed and plenty of supplies.