GW
Galvin Weston
Aug 7, 2026
Caress was fabulous many thanks
One of the friendliest interactions I’ve ever had at the post office
A male employee (don’t know the name unfortunately) was very nice and helpful
I came in here and did some printing and scanning myself, efficient setup
OE
Opal Elwell
Jun 27, 2026
The team was so great and accommodating! Really helped work with me to make a large print job happen last-minute.
EC
Edwuard Croes
Jun 8, 2026
I used to work with FedEx regularly in the past and always had positive experiences, which is why today’s visit was disappointing.
I stopped by this location on 6/8 between 9:00 and 10:00 a.m. to print documents for an appointment nearby. Unfortunately, the self-service printing system repeatedly failed to generate the retrieval code after I emailed my documents, making it impossible to access them for printing.
I informed the team members on duty about the issue several times. However, I was repeatedly told that I needed a code that the system itself was failing to provide. While I understand that technology can experience problems, I expected a greater level of assistance in resolving the issue.
Given that FedEx team members are trained in both shipping and printing services, I would have appreciated a more hands-on approach rather than being directed back to a system that was clearly malfunctioning. Customer service is often measured by how problems are handled, and unfortunately this experience left me feeling unsupported and frustrated.