AD
Angela DeChiara
Jun 17, 2026
Our HO insurance went up 30% on renewal and no one bothered to contact us to tell us or review coverage.
DP
Diane Porcello
Jun 12, 2026
Mario from Allstate office in Glen Head was very helpful when I was trying to get my auto and home insurance. Although he was unable to reinstate my auto policy; he did give me quotes and compared two different options. Once I told him I needed my policy reinstated from Allstate he told me I would need to go through the 800# and I was able to do so.
Excellent Insurance Agency with superior customer service and patient professional representatives. Folks take the time to listen and offer practicle alternatives and sugestions for your consideration as you work through your needs.
No pressure, no push, just a rationale approach to help one make thier own decision that fits thier individual needs. Keep in mind that as a consumer you have choices and you will get what you pay for - so to find this great level of service at reasonable rates is refreshing.
Working with Alicia, Mario and Celeste is a pleasure.
JG
Jesse Gleberman
Jun 6, 2026
Needed help on a Saturday and Mario helped me without question and made everything smooth and easy!
MO
Michele O'Brien
Jun 1, 2026
I couldn’t be happier with the service Alicia Nepple has provided as my Allstate agent. She handles both my apartment and car insurance, and from day one she’s been incredibly responsive, knowledgeable, and genuinely helpful. Alicia takes the time to explain coverage options clearly, makes sure I’m getting the best value, and is always quick to answer any questions I have.
What really stands out is her attention to detail and how proactive she is—she even recommended an accident prevention course that cost just $50 but ended up saving me $400 on my auto insurance! That kind of thoughtful guidance really shows she’s looking out for her clients’ best interests.
Alicia also regularly checks in to ensure my policies still meet my needs and alerts me to opportunities to save or improve coverage. It’s clear she truly cares about her clients and goes above and beyond to provide excellent service.
I highly recommend Alicia to anyone looking for a reliable, thoughtful, and professional insurance agent!