Be careful when paying at this location, especially if you use Apple Pay or another mobile payment method.
I was presented with a tip screen and did not select a tip option. I assumed that by not choosing a tip and simply tapping my phone to pay, no tip would be added. After the transaction, I discovered that a tip had been charged. I was later told that customers must press a red button to decline the tip prompt before paying.
When I questioned the charge, staff became defensive and insisted that I must have pressed something by accident. I requested that the transaction be voided and processed again, but instead they refunded the tip amount to me in cash. They also kept the receipt when I asked for the transaction to be rung up again.
I have no problem tipping for good service, but tips should be added only with a customer’s clear authorization. My concern is not the amount of money involved, but the lack of transparency in the payment process and the way the situation was handled when I raised a concern.
Please pay close attention to the payment screen before tapping your card or phone.
The phone I had no issues with.
BK
Brandon Klinger
May 30, 2026
1.0
I ordered from the app and ordered the chicken teriyaki sandwiches but they barely any chicken in them. It felt as if I was eating a sandwich with only veggies. They also didn’t want to provide a refund or any compensation for it even though I got 6 6” subs. Very unsatisfied if I could give 0 stars i would
TC
Tasin Chowdhury
May 14, 2026
1.0
Do not get food from here if you care about your health. Flies all over the food when being served.
AR
Andres R.
May 7, 2026
1.0
I'm just trying to make sure the math adds up to our food and the guy at the cashier gets so mad. Telling me and my mother that we're stupid just because I'm asking about their combo prices and how the total doesn't add up. I wasn't mad or anything, but the dude was getting heated for something simple. Add his struggling English and you have a recipe for disaster (only useful for insults but not for basic customer service). Do better.
DI
Devon Illa
Apr 14, 2026
1.0
Food was good but they are very stingy when you order extra. They don’t even actually put extra compared to other subways. Also the people are very rude. And when I placed a delivery one time they never hit me up for a refund for an order I never got. Don’t come here if you want your moneys worth.
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