JJ
Jdev Gaming (JDEV76)
May 24, 2026
Andrew messed up my account costing me 150 dollars extra for my monthly payment
AC
Ashley Cirrincione
Apr 20, 2026
I bought a phone from Amazon for my son and it ended up suspending his phone number on my account. I couldn't get it fixed at home, the phone wasn't compatible with cricket, which wasn't really an issue just bought a new one at the store. Well, Andrew took care of me today to fix my problem and it took around 2 hours. (no fault of his own) He refused to give up even though crickets service chat kept goofing it up, he was so patient. It's so refreshing from the last store manager they had in this store. He was absolutely determined to fix my issue without changing the number on the account. The only thing I wish that would change is the company giving their associates at the store level, the access to fix these types of issues, without having to contact someone half way around the world who may or may not know what they're doing. It was upsetting to watch what he had to endure just to fix my son's service. Andrew really was wonderful to work with. I no longer dread having to come into the store. If you have cricket or are thinking of switching to them I really recommend going and seeing Andrew at this location and if you can see this thank you again Andrew for all your help today!
DM
david mccoy
Oct 15, 2021
I would LOVE to express my utmost; sincere gratitude for the professionalism and the Neoman like effort to help me out with my phone connection..Selina was absolutely my reason for the continued stupendous customer service and technical EXPERT status.
Once again; I, David William McCoy.. hereby declare my satisfaction ..due to Selina's contribution of her so appreciated professionalism.
Also Tyler is awesome too!
Thank You,
David William McCoy
Had a great experience there the store manager went above and beyond to help will be coming back soon I recommend this store to anyone