Absolutely terrible I came to Subway during my work break to order a sandwich. I had driven there specifically because I was short on time.
When I arrived, an employee who identified himself as Derik told me that he was busy working on DoorDash orders and that he would not take my order. I politely explained that I was on my break and asked if I could quickly place an order, but he still refused.
I also asked for his name, and he was hesitant to provide it. The interaction felt unnecessarily rude and dismissive, especially since I was simply trying to purchase a sandwich during my break.
I understand that employees can get busy with online orders, but customers who are physically in the store should still be treated respectfully and given reasonable customer service. Unfortunately, based on this experience, I would not recommend this location.
Tried to order online 30+ minutes before they close. They turned off online ordering. Went in store to see if they would accept my coupon code and she said only her manager could and to try again some other time. Not willing to pay $20 for a sandwich and drink.
Do not order from this restaurant. I ordered online through their app and it took over an hour for the delivery and then when they said it was finally delivered, it never was! I was at my window watching as they claimed delivery as well. Nobody was there. What a waste of $24. I attempted to contact the driver, and the restaurant over the phone and through the app for help. Never was able to get through to leave a message, they were never available and their inbox was “full” so I couldn’t even leave a message. The app “assistant for help” was AI and even though I submitted multiple requests for help or a refund they said they would send me a follow up email shortly and they never sent one. What a scam. And then there is no way to get your money back. Thieves.
DP
Dameon Pawli
Sep 20, 2026
Small store but good kind folks when certain customers know what they want you can get through super quick otherwise its the customers that make the wait longer not the staff! They're friendly as all get out if you shoot them a smile and be a pleasant person they'll match it!😁
AL
Addam Lewis
Sep 17, 2026
Was just told by the staff, that they could not take my verbal order. “Online orders only”. I don’t see the difference between my physically being there and placing an app order and them just dealing with it in person.