The UPS Store

Reseñas

• AS

  Alexandra S

  2 days ago
  2.0
  I really hope the owner stops apologizing in the comments and starts hiring. The line is honestly unacceptable. It’s absurd that dropping off a package with a label already on it takes 30 minutes. I feel so bad for the people working because by the time anyone makes it inside they’re annoyed and rude. The employees were pretty nice inside so that is a plus but it really shouldn’t be like this. Good ownership would take the numerous comments to heart and preserve the kind workers by giving them more support.
• RR

  R R

  Oct 7, 2026
  3.0
  I have never in my life walked into a UPS Store with 20 people ahead of me, with the line going all the way down the block outside the store. This was at 6:50pm on a Wednesday night. They need to hire more help! However the guy who helped us was efficient and courteous.
• CN

  Charlotte Nurse

  Sep 28, 2026
  5.0
  This UPS store is my go to for my returns, pickup packages, shipping, printing papers, making copies ETC. When I roll in they know me by name, they're friendly, respectful and very efficient. The store is always organized and they're always willing to help. I wouldn't go anywhere else, even if I moved. Lol. Thanks Guys!
• RR

  Rick Russotto

  Sep 27, 2026
  1.0
  I signed up to return two Amazon packages at this location. I trudged through the pouring rain today with the items, and arrived at 5:20 PM, a full 40 minutes before closing, only to find them already closed with the shutters down. The UPS website clearly states, as does Google Maps, that this location is open until 6 PM on Sunday. Now I have nothing to show for my half mile walk through the rain and I'm forced to make another trip here during a busier time, or I won't get my Amazon refund. Unacceptable.
• AC

  ACEDESI Creates

  Sep 10, 2026
  1.0
  TERRIBLE customer service. Particularly from the only woman in the store. She was short with an insane Napoleon complex. She yelled at me moments after entering the store, for a mistake she made (which she did not apologize for once corrected). She yelled at me a second time after I had already conducted business with another associate and left the store. She took the time to follow me down the block and yell at me, yards away from the long line of customers that awaited assistance outside of the store. Instead of trying to help them, she thought her time would better be served shouting at me. Her shouting at me ended with her threatening to void the package I just received a receipt for dropping off. I have worked in customer service before, I know during busy hours things can get overwhelming. But something you should never do is take your frustrations out on a customer. In moments of tension, an associate should always keep their calm. Instead, she addressed me with tension while I kept my calm. Very backwards.