The UPS Store

Reseñas

• OR

  Olga Ria

  5 days ago
  1.0
  It’s closed yet it’s saying open.
• CA

  Ciro Alapont

  6 days ago
  1.0
  I sent a certified letter containing time-sensitive documents, but the package was lost during the shipping process. I had to resend the documents, and I was charged a second time for the same service. I asked to speak with the store owner to explain the situation and discuss a resolution, but the employees refused to connect me with the owner. As a customer, I believe I have the right to receive an explanation and fair treatment. I should not have to pay twice because of a shipping problem that was beyond my control. Furthermore, the loss of my original letter has caused an additional delay in a time-sensitive matter, creating unnecessary stress and potential consequences. I am requesting that the situation be reviewed, that I receive an explanation for how this was handled, and that the second shipping charge be refunded.
• PG

  Paolo Andres Godcharles-Mendez

  Sep 4, 2026
  4.0
  Service was speedy (fax done in 3 minutes or so) and Justin, the employee who helped me, was kind, quick, and informative. On the pricy side for faxing and printing though.
• CH

  Carolina Hernandez

  Jul 30, 2026
  5.0
  I have been a mailbox customer here since they have opened. I have only ever had one incident of a package gone missing in all those years, but the manager was so responsive and quick to remedy this situation. 95% of the employees are so helpful and incredible despite how busy it gets and when situations outside of their control happen. Like any business or organization, there is always some employees that can be more pleasant, but it is rare here. My steadfast guy here, the tall young guy with glasses is always there to help me with my packages and all the little things that come with chaos of the mailing and shipping business He is always calm,reasonable, and understanding. I think what it comes down to is patience. Sometimes it is just one person working both pickups,returns,and shipping while there is no ac/system failure. Alot of returns are stipulated and regulated by powers beyond them and they have to follow directions to a tee, the same way we should be following the way returns are requested. Neither UPS,Fedex,Amazon,DHL, or USPS are a perfect business, but the team here really has always tried and been a pleasure to work with these past couple years.
• EP

  Ed Pollio

  Jul 18, 2026
  1.0
  Don’t waste your time go to a different store. Rude and they over charge you.